Meet your dedicated RUCONEST SOLUTIONS Team

Each person below is here to help you and your family throughout your treatment journey with RUCONEST

RUCONEST SOLUTIONS Case Manager

Help you navigate coverage, access, and educational needs

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RUCONEST Patient Advocate (RPA*)

Help you and your family build the knowledge, skills, and confidence to self-administer RUCONEST

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Reimbursement Access Director (RAD)

Help to educate you and your doctor around the insurance process when additional help is needed

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RUCONEST SOLUTIONS is designed to help provide access-related support once your healthcare provider has decided RUCONEST is the right acute therapy for your HAE.

*RUCONEST Patient Advocates (RPAs) are clinical educators who do not provide nursing services, medical advice, or treatment advice. 
RPAs do not sell, market, or promote RUCONEST.

Connect with your RUCONEST SOLUTIONS Case Manager

Call (855) 613-4423 | (Monday – Friday 8AM-8PM Eastern Time)

Whether you are just getting started on RUCONEST or have been on therapy for a while, our goal is to ensure you have access to your prescribed RUCONEST therapy in the event of an attack.

Talk to your RUCONEST SOLUTIONS Case Manager about:

  • Assistance with navigating coverage and access
  • Information to connect you with your dedicated RUCONEST Patient Advocate (RPA)
  • Help identifying specific programs and resources available to you like the ones listed below, depending on insurance and other factors
RUCONEST StarterRx
  • Patients new to RUCONEST therapy may be eligible to receive their product to begin treatment.a
  • During this time, we will work with you, your physician, and your insurance company to help get RUCONEST covered for you. We will keep you notified of your coverage status every step of the way
RUCONEST Coverage Assistance
  • If you need help with your copay, contact RUCONEST SOLUTIONS. Based on your insurance type, we may help you find a program.
  • Program information could include external programs/foundation. Eligibility varies based on each independent program criterion.
  • See terms and conditions below.

aPatients new to RUCONEST may be eligible for a free trial (up to 2 doses). Free trial offer is subject to modification or cancellation at any time, with or without notice. Program is subject to eligibility restrictions and is good for only one StarterRx offer per lifetime.

Diversion Program or company mandates that you apply, maximize, exhaust, and/or show proof of denial in a manufacturing’s assistance program, you are not eligible for Pharming’s Patient Assistance Program even if you meet all other coverage criteria. Pharming Healthcare, Inc. does not have any obligation to provide the program services to you and is not liable in the provision of these services. If you do not have insurance or insurance for RUCONEST, we may be able to help you find a program that fits based on eligibility or availability.

Before you enroll in the patient assistance program, it is important you understand that you will be asked to provide personal information that may include your name, address, phone number, email address, financial information, and information related to your prescription medication insurance and treatment. This information will be used by Pharming Healthcare, Inc., and its service providers to determine your eligibility for, enroll you in, and administer the program.

Offer good only in the United States and its territories. Void where prohibited, taxed, or limited by law. Program terms will expire at the end of each calendar year and may change or end without notice, including in specific states.

Some employers, insurers, and other companies require patients to apply for medication coverage from free product programs instead of covering such medications directly and immediately through insurance, which could lead to delays in care. These types of “Assistance Diversion Programs” are generally established by companies that profit by diverting resources away from patients in need. An Assistance Diversion Program is any insurer, employer, or third-party program that withholds coverage or payment for patient’s medically necessary drug until patient has completed an application for free product assistance.

If your employer, insurer, or any other Assistance Diversion Program or company mandates that you apply, maximize, exhaust, and/or show proof of denial in a manufacturing’s assistance program, you are not eligible for Pharming’s Patient Assistance Program even if you meet all other coverage criteria. Pharming Healthcare, Inc. does not have any obligation to provide the program services to you and is not liable in the provision of these services

Find your dedicated RUCONEST Patient Advocate (RPA)

As part of RUCONEST SOLUTIONS, you and your family have access to a highly skilled RUCONEST Patient Advocate (RPA). Your dedicated RPA is a clinical educator who may help you and your family build the knowledge and confidence to self-administer RUCONEST.

RPAs can offer flexible availability to assist with your outreach and support. If you haven’t had the opportunity to connect with your RPA yet, please contact your Case Manager at 855-613-4423 and have them transfer you to your dedicated RPA.

Your RPA can assist with:

  • Self-administration training at your convenience in the comfort of your home or another location
  • Developing your individualized Emergency Care Plan
  • Identifying alternate veins for IV injection to maintain good vein health
  • Providing many RUCONEST tools and resources to help during your HAE journey
  • RPAs are available to provide training and resources on an ongoing basis as long as you need

Conversations with RPAs are not intended to replace discussions with a healthcare provider.

Find your dedicated RUCONEST Patient Advocate

Enter 5 Digit ZipCode

Interested in getting in touch with your RPA? Please contact your Case Manager at 855-613-4423 and have them transfer you to your dedicated advocate.


Here are two of the many educational resources for RUCONEST patients and caregivers:

Self-Administration

Vein Health

Reach out to your Reimbursement Access Director (RAD)

Your Reimbursement Access Director can help with any questions you might have about access to RUCONEST, insurance coverage, and related programs.

They are here to educate you and your doctor to help manage the insurance process when additional help may be needed.

Please Select State or Territory


Get access to RUCONEST in 3 easy steps

  1. Talk to your Health Care Provider about your interest in starting on RUCONEST
  2. Sign the Consent on the attached Patient Enrollment form and provide it to the office
  3. Request form be faxed to RUCONEST SOLUTIONS at 855-423-5757
Not prescribed RUCONEST but want to learn more? Click here to connect, and receive information.
Access RUCONEST 3 Easy Steps

If you're having trouble affording the cost of your treatment, the RUCONEST SOLUTIONS Patient Savings Program may be able help with co-pay support.

Access to the treatment you need is our priority. We are always evolving the program to better serve our patients. Here are some important details to be aware of:

  • The RUCONEST Patient Savings Program may help you if you have commercial insurance and meet the predefined eligibility criteria.
  • The RUCONEST Patient Savings Program is open to patients with commercial insurance. The program may help lower your monthly out-of-pocket costs.
  • If your prescription is paid by Medicare, Medicaid, Tricare or any other federal or state programs, or if you are a cash-paying patients, you are not eligible for the RUCONEST Patient Savings Program.
  • The program only applies in the United States, including Puerto Rico and other US territories, and does not apply where prohibited by state law or other restrictions. Program is subject to availability, and Pharming Healthcare Inc. reserves the right to rescind, revoke, or amend the Program at any time without notice.
  • Certain insurance plans have policies called accumulator adjustment programs and/or co-pay maximizer programs. These can also affect your ability to enroll in the RUCONEST Patient Savings Program. Click to Learn More.