RUCONEST SOLUTIONS—Patient Support Program

It's easy for patients to get started on RUCONEST with individualized support

RUCONEST SOLUTIONS is designed to provide tailored support through a team of dedicated nurses who will work to identify and support your patients' needs. As registered nurses, they can help facilitate HAE access-related needs by:

Introduce patients to their dedicated RUCONEST SOLUTIONS Team

Each team is here to help patients and caregivers throughout their treatment journey.

RUCONEST SOLUTIONS Case Manager

Verifies RUCONEST coverage and on boards your patient to program services

RUCONEST Patient Advocate (RPA)*

Help patients and caregivers build the knowledge, skills and confidence to self-administer RUCONEST

Reimbursement Access Director (RAD)

Helps your office and your patients navigate coverage, access and insurance related needs

RUCONEST SOLUTIONS is designed to help provide access-related support once you have decided RUCONEST is the right acute therapy for your patients’ HAE.

* RUCONEST Patient Advocates (RPAs) are clinical educators who do not provide nursing services, medical advice, or treatment advice. RPAs do not sell, market, or promote RUCONEST.

Every RUCONEST patient advocate understands the complexities of living with HAE and is committed to each patient and the HAE community through in-person or virtual support. They are available for any questions your patients may have and will follow up with them to ensure they have everything they need.

Help Patients find their dedicated RUCONEST Patient Advocate (RPA)

As part of RUCONEST SOLUTIONS, your patients have access to a highly skilled RUCONEST Patient Advocate (RPA). RPAs are clinical nurse educators, who may help your patients and their families build the knowledge and confidence to self-administer RUCONEST.

RPAs can offer flexible availability to assist your patients with outreach and support. If patients haven’t had the opportunity to connect with their RPA yet, they can contact RUCONEST SOLUTIONS at (855) 613-4423 where they will be transferred to their dedicated RPA.

Your RPA can assist with:

  • Self-administration training at their convenience in the comfort of their home or another location
  • Developing their individualized Emergency Care Plan
  • Identifying alternate veins for IV injection to maintain good vein health
  • Providing many RUCONEST tools and resources to help during their HAE journey
  • Offering ongoing support and training as needed, as long as your patient requires training and resources

RUCONEST Patient Advocates (RPAs) are Clinical Educators who do not provide nursing services, medical advice, or treatment advice. Clinical Educators do not sell, market, or promote RUCONEST.


RUCONEST Patient Advocate (RPA) Search Tool

Enter 5 Digit ZipCode

Interested in getting in touch with your RPA? Please contact your Case Manager at 855-613-4423 and have them transfer you to your dedicated advocate.


Reimbursement Access Director (RAD) helps patients navigate access

RADs can help your office and patients navigate any RUCONEST related insurance coverage and access questions or issues.

They are also a dedicated resource who are able to assist patient with resources, information, and education when additional continuation of therapy support is needed.

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You may contact your Case Managers by calling RUCONEST SOLUTIONS at (855) 613-4423.


Get access to RUCONEST in 3 easy steps

  1. Identify Patient
  2. Download and Fill Out the Patient Enrollment Form here
  3. Fax form to RUCONEST SOLUTIONS at 855-423-5757.
Access RUCONEST 3 Easy Steps

Terms and Conditions

Your Patient Consent form is required before you can access RUCONEST SOLUTIONS support services, which includes Starter Rx and access to an RPA.

Some programs are limited to patients with commercial insurance.

The program only applies in the United States, including Puerto Rico and other US territories, and does not apply where prohibited by state law or other restrictions. Program is subject to availability, and Pharming Healthcare Inc. reserves the right to rescind, revoke or amend the Program at any time without notice.

If your insurance company is impacted by an Accumulator and/or a Maximizer program, this can impact program eligibility. Click to Learn More.