RUCONEST SOLUTIONS—Patient Support Program

It's easy for patients to get started on RUCONEST with individualized nurse support

RUCONEST SOLUTIONS is designed to provide tailored support through a team of dedicated nurses who will work to identify and support your patient’s needs. As registered nurses, they can help facilitate HAE access-related needs by:

  • Providing self-administration training at your patient’s convenience, in the comfort of their homea
  • Developing an individualized Emergency Care Plan
  • Identifying alternate infusion locations as needed
  • Coordinating on-demand home infusion services by a specialty pharmacy nurse if your patient is not able to self-administer RUCONEST
  • Training on appropriate vein care to help support long-term self-administration of RUCONEST
RUCONEST Patient Access

Continuous support with RUCONEST SOLUTIONS

Every RUCONEST SOLUTIONS nurse understands the complexities of living with HAE, and is committed to each of their patients and the HAE community through dedicated live support. Nurses are available for any questions your patients may have, and will follow up with them to ensure they have everything they need.

RUCONEST SOLUTIONS nurses are available from 8 AM to 8 PM Eastern Time—Monday through Friday—to answer any questions you may have about HAE and RUCONEST.

RUCONEST StarterRx Program

We understand that it may take time to confirm coverage for a new HAE therapy. Eligible patients new to RUCONEST therapy will receive up to 4 free vials—or 2 doses—of RUCONEST to begin their treatment.b During this time, we will work with your patient—and their insurance company—to help get RUCONEST covered. If your patient is having payer access-related delays, and they have already utilized their RUCONEST StarterRx, they may be eligible for the Bridge to Therapy Program to avoid a gap in therapy.

Once you complete the RUCONEST SOLUTIONS Patient Enrollment and Patient Authorization Forms, our nurses will coordinate with your patients to determine the best date and time for in-person IV injection training. A dedicated nurse will train your patient as many times as needed, until they are comfortable administering RUCONEST on their own.

RUCONEST Patient Support

RUCONEST Patient Savings Program

RUCONEST SOLUTIONS can offer copay support to patients. The Patient Savings Program is available to patients who meet the predefined eligibility criteria (ie, HAE diagnosis, below a certain income threshold) to help with costs associated with RUCONEST therapy. RUCONEST SOLUTIONS will work with your patients to understand what type of copay support they may need.

RUCONEST Patient Reimbursement

To learn more about the RUCONEST Patient Savings Program, please call us for more information at 1-855-613-4HAE (4423).

RUCONEST Patient Assistance Program

If your patients’ insurance does not cover RUCONEST, or if they do not currently have insurance, they may be eligible for the RUCONEST Patient Assistance Program. The Patient Assistance Program provides RUCONEST free of charge for those who meet the prespecified eligibility criteria. Patients who qualify for the Patient Assistance Program will also be eligible for nursing services.

To apply for the program, you will need to complete a Patient Assistance Program Patient Enrollment Form and provide a valid prescription for RUCONEST. Once received, the RUCONEST SOLUTIONS Patient Assistance Program will evaluate your patients’ coverage or insurance situation, and reach out for more information. If approved, you will be notified and informed on how to have RUCONEST shipped to your patients’ home.

RUCONEST Patient Savings

For more information, call 1-855-613-4HAE (4423).

aAvailablity subject to geographic location.

bPatients new to RUCONEST may be eligible for a free trial (up to 4 vials or 2 doses). Free trial offer is subject to modification or cancellation at any time, with or without notice.

Getting started is easy

Complete the enrollment form to get your patients started with RUCONEST SOLUTIONS.

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